Refund Policy

Our promise

Full refund if TaskBuddys cannot deliver the agreed inspection and report.

When a full refund applies

• We cannot reach the site or complete the visit for reasons within our control.
• Your location turns out to be outside our coverage area.
• We are unable to produce the agreed report.

When a refund does not apply

• The inspection and report were delivered as agreed.
• Access was refused or not arranged by your site contact after we attended.
• The address, landmark or contact details you provided were incorrect.

How to request a refund

Message us on WhatsApp or email with your booking reference. Approved refunds are returned to the original payment method, normally within 5 to 10 working days depending on your bank or card provider.